Requesting a copy of your data
In accordance with our privacy policy and privacy regulations, you may request a copy of your data at any time. Submit a request here and we will provide you with a download containing your account data. Some things to keep in mind when requesting data:
If you've requested that we delete your account, we cannot provide a copy of your data.
When your data is ready, we will send it to the email associated with your account, not the email you used to initially request the data.
Data requests can take 5-10 business days to process.
If you request to delete your account while your data request is processing, your data request will be cancelled and your account permanently deleted.
Last updated