# Requesting a copy of your data

In accordance with our [privacy policy](https://joinforte.com/privacy.html) and privacy regulations, you may request a copy of your data at any time. [Submit a request here](https://joinforte.com/contact?topic=Data%20Request) and we will provide you with a download containing your account data. Some things to keep in mind when requesting data:

* If you've [requested that we delete your account](https://support.joinforte.com/account/deleting-your-account), we **cannot** provide a copy of your data.
* When your data is ready, we will send it to the email associated with your account, not the email you used to initially request the data.
* Data requests can take 5-10 business days to process.
* If you request to delete your account while your data request is processing, your data request will be cancelled and your account permanently deleted.