Requesting a copy of your data

In accordance with our privacy policy and privacy regulations, you may request a copy of your data at any time. Submit a request here and we will provide you with a download containing your account data. Some things to keep in mind when requesting data:

  • If you've requested that we delete your account, we cannot provide a copy of your data.

  • When your data is ready, we will send it to the email associated with your account, not the email you used to initially request the data.

  • Data requests can take 5-10 business days to process.

  • If you request to delete your account while your data request is processing, your data request will be cancelled and your account permanently deleted.

Last updated