# Account Recovery If you've lost access to the email address that you use to sign in to Forte, [submit a request here](https://joinforte.com/contact?topic=Lockout). This form requires that you are actively logged in. If you cannot login to your account, email to begin the recovery process. You will have to verify your identify and prove account ownership. {% hint style="warning" %} If you cannot verify your identity, we cannot restore access to your account. {% endhint %} --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://support.joinforte.com/account/account-recovery.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.